Last updated: JULY 2026. Holovera Hospitality is committed to protecting your personal information and privacy.
We collect information you provide directly to us, such as when you make a reservation, create an account, or contact us. This includes your name, contact details, payment information, and preferences. We also collect information automatically when you visit our website, including IP address, browser type, and usage data. This information helps us improve our services and provide a personalized experience.
Your personal information is used to process reservations, provide services, communicate with you about your stay, and improve our offerings. We may use your data to send promotional communications with your consent, analyze usage patterns, and ensure security. We do not sell your personal information to third parties. Your data may be shared with service providers who assist our operations under strict confidentiality agreements.
We implement appropriate security measures to protect your personal information.
We use encryption, secure servers, and access controls to protect your data. Regular security audits ensure our systems meet industry standards.
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion at any time.
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications and object to processing.
Data transfers outside Switzerland/EU are conducted with appropriate safeguards in compliance with applicable data protection regulations.
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Required for basic website functionality, including security, accessibility, and preference settings. These cannot be disabled.
Help us understand how visitors use our website by collecting anonymous data on traffic patterns and user behavior.
Used to deliver relevant advertisements and track campaign effectiveness. You may opt out through your browser settings.
If you have questions about this privacy policy or your personal data, please contact us.
For questions about data protection, privacy rights, or to make a request regarding your personal information.
privacy@holovera.ch
Our designated Data Protection Officer oversees compliance with data protection regulations.
dpo@holovera.ch
For general inquiries about our services or operations.
info@holovera.ch