Last updated: JULY 2026. Please read these terms carefully before using our website or services.
By accessing or using the Holovera website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes. This website is intended for adults aged 18 and older only.
You may use our website for lawful purposes only. You may not use the site for any illegal purpose, to solicit others, or to collect or harvest user data. The content on this website is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Terms and conditions governing reservations and cancellations.
All reservations require valid payment information and government-issued identification. Guests must be at least 18 years old to book accommodations or access gaming facilities.
Cancellations made 48 hours prior to arrival receive a full refund. Late cancellations may incur charges equal to one night's stay. Special events may have different policies.
Payment is due upon check-in unless otherwise specified. We accept major credit cards, debit cards, and bank transfers. All prices are quoted in Swiss Francs (CHF).
Guests who fail to arrive without cancellation will be charged for the first night of their reservation. Contact us if you anticipate a delayed arrival.
Specific terms applicable to casino and gaming activities.
Strict 18+ age requirement for all gaming activities. Valid government-issued photo identification is mandatory for entry to the casino floor.
All guests must adhere to responsible gaming guidelines. We reserve the right to refuse service to anyone who appears to be gambling irresponsibly.
Standard casino rules apply to all games. Management reserves the right to make final decisions on any disputes. All transactions are final.
Important limitations on our liability and your use of our services.
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for any loss or damage resulting from your use of our services.
To the maximum extent permitted by law, Holovera Hospitality shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for the specific service in question.