Responsible Gambling

At Holovera, we are committed to promoting responsible gaming and ensuring a safe, enjoyable environment for all our guests.

Age Verification

Strict 18+ age verification is enforced throughout our casino. Valid government-issued identification is required for entry and gaming activities.

Self-Exclusion

We offer voluntary self-exclusion programs for guests who wish to limit or restrict their gaming activities. Our staff respects all privacy requests.

Setting Limits

Guests may set personal limits on time and spending. Our concierge can assist with establishing these boundaries for your comfort.

Support Resources

We provide information and contacts for professional support organizations. Assistance is available confidentially 24/7.

Gaming Guidelines

Our approach to responsible gaming is built on transparency, education, and guest wellbeing.

Play for Entertainment

Gaming at Holovera is designed as a form of entertainment. We encourage guests to view it as a leisure activity, not a way to make money. Set a budget before you play and stick to it. Never chase losses, and take regular breaks to maintain perspective. Our staff is trained to recognize signs of distress and will offer assistance when needed.

Know the Signs

If gaming stops being fun, it may be time to step away. Warning signs include spending more than intended, borrowing money to gamble, neglecting responsibilities, or feeling anxious about gaming. Holovera provides resources for guests who may need support. We partner with certified organizations that offer counseling and assistance for gambling-related concerns.

Support Resources

gambling-related concerns.

Swiss Addiction Prevention

National helpline providing confidential counseling and support for gambling addiction prevention.

GamCare

Leading organization providing support, information, and advice for anyone affected by gambling problems.

On-Site Assistance

Our trained staff can provide immediate assistance and connect you with support resources during your visit.